As 5G deployments accelerate, the role of software will grow in defining the forward transformation journey. While the good news about software is that it allows you to do whatever you want, the bad news is software allows you to do whatever you want. As a business operating in today’s highly competitive, global environment, you need to focus on ensuring that your software initiatives are helping you to break siloes, scale and deliver value. One way to achieve this is to take an inside-out approach. In this approach, one can lay out a core network architecture that will scale from a small corner of an enterprise data-only site out to the larger part of the same site, like a factory.
From there the same enterprise can begin to look at sites using both business and consumer data, such as retail stores and eventually citywide environments, all with the core architecture remaining similar or unchanged. As we think about what we have done, and what we continue to do, it is easy to realize the same need for the right people at the front of the process to absorb input, rationalize it, and help software make the right decision whether it’s business or consumer data. The more information we have flowing from the front to the back, the better the products will be, as well as scale over time. This represents a departure from having to get to the end state on the first try to becoming comfortable with an iterative, timed approach.
New operator entrants in this field need to move and show value quickly. Customers want to be able to see, touch, and move the 5G stack. So, we must think differently in that regard. While software is a major driver, getting the optimal build requires iterative interaction with the actual user groups to balance technical and non-technical needs. As customer expectations evolve, operators will need a greater combination of technology with talent to stay ahead of the competition.